Crashing while idle
WARNING:
This contains sensitive information which shouldn't be forwarded or published without permission.
Application Basics
Name: Thunderbird Version: 128.5.2esr Build ID: 20241210220830 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.2 OS: Windows_NT 10.0 26100 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 31.6 GB
Disk Space Available: 716 GB
Mail and News Accounts
account1:
INCOMING: account1, therealtomfoolerly@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Thomas A Rascon <therealtomfoolerly@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, Local Folders, (none) Local Folders, 0, passwordCleartext
account3:
INCOMING: account3, trjunkstuffid@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: TR Junk <trjunkstuffid@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, thomas.foolerly@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Thomas Foolerly <thomas.foolerly@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, tom.rascon.2015@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Tom 2015 <tom.rascon.2015@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account6:
INCOMING: account6, tasr3186@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: TASR 3186 <tasr3186@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account7:
INCOMING: account7, stevengregory20191949@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Steven Gregory <stevengregory20191949@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account8:
INCOMING: account8, charlotte.rascon.1943@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Charlotte Rascon <charlotte.rascon.1943@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account9:
INCOMING: account9, lifeafterdeath.movingon@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Death at the Door <lifeafterdeath.movingon@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account13:
INCOMING: account13, rascon.enterprise.inc@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Rascon Enterprise <rascon.enterprise.inc@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.5.2esr.botan
C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
Birthdays
Name
Value
Name: Birthdays
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: false
tom.rascon.2015@gmail.com
Name
Value
Name: tom.rascon.2015@gmail.com
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/tom.rascon.2015%40gmail.com/events/
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:tom.rascon.2015@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Home
Name
Value
Name: Home
Type: storage
Disabled: true
Username:
URI: moz-storage-calendar://
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Home
Name
Value
Name: Home
Type: storage
Disabled: false
Username:
URI: moz-storage-calendar://
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id3
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:thomas.foolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Holidays in United States
Name
Value
Name: Holidays in United States
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/cln2stbjc4hmgrrcd5i62ua0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events/
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: false
Contacts
Name
Value
Name: Contacts
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:addressbook%23contacts@group.v.calendar.google.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
tom.rascon.2015@gmail.com
Name
Value
Name: tom.rascon.2015@gmail.com
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/tom.rascon.2015%40gmail.com/events/
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: false
Crash Reports for the Last 3 Days https://crash-stats.mozilla.com/report/index/bp-89733456-890f-4fdb-a666-3deb10250108 (19 hours ago) https://crash-stats.mozilla.com/report/index/bp-4dc9efe8-0622-48ea-9de7-52c4e0250107 (2 days ago)
Remote Processes
Type: Count
GPU: 1
Add-ons
Name
Type
Version
Enabled
ID
Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
System theme — auto
theme
1.3
true
default-theme@mozilla.org
Dark
theme
1.3
false
thunderbird-compact-dark@mozilla.org
Light
theme
1.3
false
thunderbird-compact-light@mozilla.org
Security Software
Type: Name
Antivirus: McAfee
Antispyware:
Firewall:
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 750 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.6078)
WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
WebGL 2 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 750 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.6078)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
DirectWrite: true (10.0.26100.2605)
GPU #1
Active: Yes
Description: Intel(R) UHD Graphics 750
Vendor ID: 0x8086
Device ID: 0x4c8a
Driver Version: 32.0.101.6078
Driver Date: 9-13-2024
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 09c51028
RAM: 0
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
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Display0: 1920x1080@60Hz scales:1.000000|1.000000
Display1: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 2
HardwareStretching: both=2 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None
SwapChainTearingSupport: Supported
GPUProcessPid: 28564
Window Device Pixel Ratios: 1
ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
Font Visibility Debug Info: Windows Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_HARDWARE_OVERLAY: available by default
VIDEO_SOFTWARE_OVERLAY: available by default
HW_DECODED_VIDEO_ZERO_COPY: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: blocked by default: Blocklisted by gfxInfo
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads
REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Headphones (onn. Rugged SM BLU)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&39a2164&0&F44EFD96D1BD_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
MH2703 -2 (HD Audio Driver for Display Audio)
HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2816&NID_0001&SUBSYS_00000000&REV_1000\5&10a4b3a5&0&0002&00000014
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headset (onn. Rugged SM BLU Hands-Free)
BTHHFENUM\BthHFPAudio\8&1e8553ef&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
MH2703 -2 (2- HD Audio Driver for Display Audio)
HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2816&NID_0001&SUBSYS_00000000&REV_1000\5&10a4b3a5&0&0002&00000013
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Speakers (USB Headset H361)
USB\VID_0D8C&PID_0014&MI_00\6&33df7d2a&0&0000
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone (USB Headset H361)
USB\VID_0D8C&PID_0014&MI_00\6&33df7d2a&0&0000
Enabled
All
default: F32LE, support: S16LE F32LE
1
default: 48000, support: 48000 - 48000
144 - 480
Stereo Mix (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Microphone (HD Webcam USB)
USB\VID_0C45&PID_6366&MI_02\7&1a22b50&0&0002
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headset (onn. Rugged SM BLU Hands-Free)
BTHHFENUM\BthHFPAudio\8&1e8553ef&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Profiles\nit8rxy4.default-release-2\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
browser.search.region: US
extensions.lastAppVersion: 128.5.2
font.internaluseonly.changed: false
gfx.crash-guard.d3d11layers.appVersion: 102.13.0
gfx.crash-guard.d3d11layers.deviceID: 0x4c8a
gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.9664
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.5.1
gfx.crash-guard.wmfvpxvideo.deviceID: 0x4c8a
gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.101.4953
idle.lastDailyNotification: 1736302074
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 3
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1735853243
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1736302074432
security.sandbox.content.tempDirSuffix: {f921b995-88bb-4c1f-93af-2a29d0e13695}
security.webauthn.show_ms_settings_link: true
storage.vacuum.last.content-prefs.sqlite: 1735104838
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1734154856
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: true Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator: UIAUTOMATION|C:\Users\steve\AppData\Local\Grammarly\DesktopIntegrations\Grammarly.Desktop.exe
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.101.1
3.101.1
NSSSMIME
3.101.1
3.101.1
NSSSSL
3.101.1
3.101.1
NSSUTIL
3.101.1
3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\steve\AppData\Local\Thunderbird\Profiles\nit8rxy4.default-release-2\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: EPSON ET-2800 Series
WARNING:
This contains sensitive information which shouldn't be forwarded or published without permission.
Application Basics
Name: Thunderbird
Version: 128.5.2esr
Build ID: 20241210220830
Distribution ID:
Update Channel: esr
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.2
OS: Windows_NT 10.0 26100
OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 1
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: false
Memory Size (RAM): 31.6 GB
Disk Space Available: 716 GB
Mail and News Accounts
account1:
INCOMING: account1, therealtomfoolerly@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Thomas A Rascon <therealtomfoolerly@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account2:
INCOMING: account2, Local Folders, (none) Local Folders, 0, passwordCleartext
account3:
INCOMING: account3, trjunkstuffid@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: TR Junk <trjunkstuffid@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, thomas.foolerly@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Thomas Foolerly <thomas.foolerly@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, tom.rascon.2015@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Tom 2015 <tom.rascon.2015@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account6:
INCOMING: account6, tasr3186@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: TASR 3186 <tasr3186@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account7:
INCOMING: account7, stevengregory20191949@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Steven Gregory <stevengregory20191949@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account8:
INCOMING: account8, charlotte.rascon.1943@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Charlotte Rascon <charlotte.rascon.1943@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account9:
INCOMING: account9, lifeafterdeath.movingon@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Death at the Door <lifeafterdeath.movingon@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
account13:
INCOMING: account13, rascon.enterprise.inc@gmail.com, (pop3) pop.gmail.com:995, SSL, OAuth2
OUTGOING: Rascon Enterprise <rascon.enterprise.inc@gmail.com>, smtp.gmail.com:465, SSL, OAuth2, true
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.5.2esr.botan
C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
Birthdays
Name
Value
Name: Birthdays
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: false
tom.rascon.2015@gmail.com
Name
Value
Name: tom.rascon.2015@gmail.com
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/tom.rascon.2015%40gmail.com/events/
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:tom.rascon.2015@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: false
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: true
Home
Name
Value
Name: Home
Type: storage
Disabled: true
Username:
URI: moz-storage-calendar://
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Home
Name
Value
Name: Home
Type: storage
Disabled: false
Username:
URI: moz-storage-calendar://
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id3
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:thomas.foolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Holidays in United States
Name
Value
Name: Holidays in United States
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/cln2stbjc4hmgrrcd5i62ua0ctp6utbg5pr2sor1dhimsp31e8n6errfctm6abj3dtmg%40virtual/events/
Refresh Interval: 30
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:therealtomfoolerly@gmail.com
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported:
Event Supported: true
Task Supported: true
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported: false
Contacts
Name
Value
Name: Contacts
Type: caldav
Disabled:
Username: tom.rascon.2015@gmail.com
URI: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
Refresh Interval:
Read-only: false
Suppress Alarms:
Cache Enabled: true
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id: mailto:addressbook%23contacts@group.v.calendar.google.com
Force Email Scheduling:
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tom.rascon.2015@gmail.com
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URI: https://apidata.googleusercontent.com/caldav/v2/tom.rascon.2015%40gmail.com/events/
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iMIP Identity: id1
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Force Email Scheduling:
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Alarms on Invitation Supported:
Max Alarms Per Event:
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Max Categories:
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Crash Reports for the Last 3 Days
https://crash-stats.mozilla.com/report/index/bp-89733456-890f-4fdb-a666-3deb10250108 (19 hours ago)
https://crash-stats.mozilla.com/report/index/bp-4dc9efe8-0622-48ea-9de7-52c4e0250107 (2 days ago)
Remote Processes
Type: Count
GPU: 1
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Type
Version
Enabled
ID
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extension
1.1
true
amazondotcom@search.mozilla.org
Bing
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bing@search.mozilla.org
DuckDuckGo
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1.0
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ddg@search.mozilla.org
Google
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System theme — auto
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Security Software
Type: Name
Antivirus: McAfee
Antispyware:
Firewall:
Legacy User Stylesheets
Active: false
Stylesheets: No stylesheets found
Graphics
Features
Compositing: WebRender
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: outOfProcess: false
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EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
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WebGL 2 Driver WSI Info: outOfProcess: false
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EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
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WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 750 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.101.6078)
WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
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WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
Direct2D: true
Target Frame Rate: 60
DirectWrite: true (10.0.26100.2605)
GPU #1
Active: Yes
Description: Intel(R) UHD Graphics 750
Vendor ID: 0x8086
Device ID: 0x4c8a
Driver Version: 32.0.101.6078
Driver Date: 9-13-2024
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID: 09c51028
RAM: 0
GPU #2
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Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
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Display0: 1920x1080@60Hz scales:1.000000|1.000000
Display1: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 2
HardwareStretching: both=2 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None
SwapChainTearingSupport: Supported
GPUProcessPid: 28564
Window Device Pixel Ratios: 1
ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ]
Font Visibility Debug Info: Windows Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by default
D3D11_COMPOSITING: available by default
DIRECT2D: available by default
D3D11_HW_ANGLE: available by default
GPU_PROCESS: available by default
WEBRENDER: available by default
WEBRENDER_COMPOSITOR: available by default
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by default
WEBRENDER_OPTIMIZED_SHADERS: available by default
WEBRENDER_ANGLE: available by default
WEBRENDER_DCOMP_PRESENT: available by default
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VIDEO_HARDWARE_OVERLAY: available by default
VIDEO_SOFTWARE_OVERLAY: available by default
HW_DECODED_VIDEO_ZERO_COPY: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: blocked by default: Blocklisted by gfxInfo
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads
REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): NaNms (NaN)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Headphones (onn. Rugged SM BLU)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&39a2164&0&F44EFD96D1BD_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
MH2703 -2 (HD Audio Driver for Display Audio)
HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2816&NID_0001&SUBSYS_00000000&REV_1000\5&10a4b3a5&0&0002&00000014
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headset (onn. Rugged SM BLU Hands-Free)
BTHHFENUM\BthHFPAudio\8&1e8553ef&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Speakers (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
MH2703 -2 (2- HD Audio Driver for Display Audio)
HDAUDIO\SUBFUNC_01&VEN_8086&DEV_2816&NID_0001&SUBSYS_00000000&REV_1000\5&10a4b3a5&0&0002&00000013
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Speakers (USB Headset H361)
USB\VID_0D8C&PID_0014&MI_00\6&33df7d2a&0&0000
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Microphone (USB Headset H361)
USB\VID_0D8C&PID_0014&MI_00\6&33df7d2a&0&0000
Enabled
All
default: F32LE, support: S16LE F32LE
1
default: 48000, support: 48000 - 48000
144 - 480
Stereo Mix (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102809C5&REV_1000\4&1bc5d9f1&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Microphone (HD Webcam USB)
USB\VID_0C45&PID_6366&MI_02\7&1a22b50&0&0002
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Headset (onn. Rugged SM BLU Hands-Free)
BTHHFENUM\BthHFPAudio\8&1e8553ef&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Profiles\nit8rxy4.default-release-2\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\steve\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
browser.search.region: US
extensions.lastAppVersion: 128.5.2
font.internaluseonly.changed: false
gfx.crash-guard.d3d11layers.appVersion: 102.13.0
gfx.crash-guard.d3d11layers.deviceID: 0x4c8a
gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.9664
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.5.1
gfx.crash-guard.wmfvpxvideo.deviceID: 0x4c8a
gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.101.4953
idle.lastDailyNotification: 1736302074
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 3
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1735853243
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
privacy.purge_trackers.last_purge: 1736302074432
security.sandbox.content.tempDirSuffix: {f921b995-88bb-4c1f-93af-2a29d0e13695}
security.webauthn.show_ms_settings_link: true
storage.vacuum.last.content-prefs.sqlite: 1735104838
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1734154856
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: true
Prevent Accessibility: 0
Accessible Handler Used:
Accessibility Instantiator: UIAUTOMATION|C:\Users\steve\AppData\Local\Grammarly\DesktopIntegrations\Grammarly.Desktop.exe
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.101.1
3.101.1
NSSSMIME
3.101.1
3.101.1
NSSSSL
3.101.1
3.101.1
NSSUTIL
3.101.1
3.101.1
Sandbox
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 1
Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\steve\AppData\Local\Thunderbird\Profiles\nit8rxy4.default-release-2\startupCache\startupCache.8.little
Ignore Disk Cache: false
Found Disk Cache on Init: false
Wrote to Disk Cache: false
Internationalization & Localization
Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["en-US"]
Default Locale: "en-US"
Operating System
System Locales: ["en-US"]
Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections:
URL:
Printing
Modified print settings
print_printer: EPSON ET-2800 Series
Все ответы (1)
Post a crash report, which is a string starting with bp-...
https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb
In the meantime, run Windows in safe mode or temporarily remove (not disable) McAfee.
Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.