Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My Firefox 3.6.13 returns 400 Bad Request when accessing http://www.tlc-direct.co.uk/. With Internet Explorer the website loads correctly. Any thoughts on why?

  • 3 ответа
  • 2 имеют эту проблему
  • 24 просмотра
  • Последний ответ от cor-el

more options

I've been accessing http://www.tlc-direct.co.uk/ for years using Internet Explorer. Attempts to access with Firefox 3.6.13 have never been successful. Most recent response is a 400 Bad Request. http://www.tlc-direct.co.uk/ is an important website for me. I use it to fulfill requirements for key electrical supplies. I'd like to cease my dependence on IE but until this glitch is resolved, IE remains active on my PC.

I've been accessing http://www.tlc-direct.co.uk/ for years using Internet Explorer. Attempts to access with Firefox 3.6.13 have never been successful. Most recent response is a 400 Bad Request. http://www.tlc-direct.co.uk/ is an important website for me. I use it to fulfill requirements for key electrical supplies. I'd like to cease my dependence on IE but until this glitch is resolved, IE remains active on my PC.

Выбранное решение

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Выбранное решение

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

cor-el, many thanks for your suggestion. I'm delighted to let you know that clearing the cache and removing related cookies was successful. I can now use Firefox to access www.tlc-direct.co.uk