We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Google applications think I'm using an old version of Firefox

  • 2 ответа
  • 34 имеют эту проблему
  • 1 просмотр
  • Последний ответ от StoneinFL

more options

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

Все ответы (2)

more options

Выбранное решение

more options

The solution worked perfectly.

I did note, however, that on the second link above, some of the data did seem to be out of date (as was noted on that page) in that a couple of the options to reset weren't there. I reset the ones that were there, cleared the cache and cookies again, it Firefox is back to working perfectly. Thanks for the help and the speedy reply.