We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

why doesn't the menu work

  • 3 ответа
  • 2 имеют эту проблему
  • 8 просмотров
  • Последний ответ от cor-el

more options

this happens all the time-- I am browsing (with several tabs open) and when I click on the mneu, nothing happens. I can't access any of the menu options-- when I click on them, nothing happens. I am forced to tape a list of keyboard shortcuts to my computer because it happens so often. the only way to get firefox menu to work again is the close down firefox and start it again (after being forced to bookmark all the open pages-- using ctrl D-- and then reloading the pages and then deleting the bookmarks afterwards, which is a total pain).

this happens all the time-- I am browsing (with several tabs open) and when I click on the mneu, nothing happens. I can't access any of the menu options-- when I click on them, nothing happens. I am forced to tape a list of keyboard shortcuts to my computer because it happens so often. the only way to get firefox menu to work again is the close down firefox and start it again (after being forced to bookmark all the open pages-- using ctrl D-- and then reloading the pages and then deleting the bookmarks afterwards, which is a total pain).

Все ответы (3)

more options

noscript tends to do stuff like that maybe you need to disable it for current page. i have it, so i know.

never had it block a menu though...

more options

Do you use the default Firefox theme? If not, could you switch back to it?

You could test using Firefox's Safe Mode. This disables graphics acceleration, many custom settings, and your add-ons.

First, I recommend backing up your Firefox settings in case something goes wrong. See Back up and restore information in Firefox profiles. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, restart Firefox in Firefox's Diagnose Firefox issues using Troubleshoot Mode using

Help > Restart with Add-ons Disabled

In the Safe Mode dialog, do not check any boxes, just click "Continue in Safe Mode."

I don't know whether this is a practical test... especially if you need the add-ons in order to replicate the problem.

more options

Try to repair the disk permissions:

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)