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Can't play embeded videos from here, http://www.foodnetwork.com/recipes/alton-brown/coffee-recipe.html#!

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

Badbuck
Badbuck
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I cannot play ANY of the videos on the Food Network site, they will play in IE. Example: http://www.foodnetwork.com/recipes/alton-brown/coffee-recipe.html#!, http://www.foodnetwork.com/recipes/alton-brown/good-eats-meat-loaf-recipe.html.

I cannot play ANY of the videos on the Food Network site, they will play in IE. Example: http://www.foodnetwork.com/recipes/alton-brown/coffee-recipe.html#!, http://www.foodnetwork.com/recipes/alton-brown/good-eats-meat-loaf-recipe.html.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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That website uses a Flash player to play the videos. The Shockwave Flash plugin shows as installed in your System Details list.

Did you check the plugin icon on the Navigation Toolbar to make sure that the Flash plugin is enabled on those page?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Badbuck
Badbuck Question owner
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I followed the instruction and started in safe mode with all the extensions disabled. The video now works on that website, in Safe Mode, but not in normal. I reinstalled Flash and no good results. Obviously some extension is not functioning, but which one, he asks.

cor-el
cor-el
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  • Top 10 Contributor
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If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.