We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

email address auto changes to a different name instead of a different email.

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Toad-Hall

more options

When I draft a new email, I type in the person's name into the To: field. For example, I'll type in 'Michael Smith'. Like usual, a list of all possible 'Michael' email addresses populate for me to select. I select the correct address, and then hit Return. When I hit Return, the email address changes to an entirely different 'Michael' or 'Susan'. This happens every time an address populates and I hit Return.

When I draft a new email, I type in the person's name into the To: field. For example, I'll type in 'Michael Smith'. Like usual, a list of all possible 'Michael' email addresses populate for me to select. I select the correct address, and then hit Return. When I hit Return, the email address changes to an entirely different 'Michael' or 'Susan'. This happens every time an address populates and I hit Return.

วิธีแก้ปัญหาที่เลือก

This is known and reported bug which the developers are working on as a critical fix. Please note this bug only occurs if you use TAB or ENTER.

Two options, but I recommend option 2. 1. If you use your mouse to select email address and use mouse to move to next line then it does not occur.

2. Suggest you use this method. This method does not require using the TAB or ENTER keys, so will not produce the bug.

In new Write mesage.

  • Use the Contacts Sidebar
  • 'View' > 'Contacts sidebar' or toggle view using f9 key.
  • select address book Select contact(s)
  • click on 'Addto TO' button or other options.


You can follow the bug here:

You can 'Vote' for the bug...in top section where it says:

  • Importance: -- critical with 13 votes (vote)

This is not a 'chat' or 'support' forum, it is used for reporting bugs and the developers will use it, So do not enter comments unless adding new useful data, but you can vote for it. You would need to register in order to vote etc.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

This is known and reported bug which the developers are working on as a critical fix. Please note this bug only occurs if you use TAB or ENTER.

Two options, but I recommend option 2. 1. If you use your mouse to select email address and use mouse to move to next line then it does not occur.

2. Suggest you use this method. This method does not require using the TAB or ENTER keys, so will not produce the bug.

In new Write mesage.

  • Use the Contacts Sidebar
  • 'View' > 'Contacts sidebar' or toggle view using f9 key.
  • select address book Select contact(s)
  • click on 'Addto TO' button or other options.


You can follow the bug here:

You can 'Vote' for the bug...in top section where it says:

  • Importance: -- critical with 13 votes (vote)

This is not a 'chat' or 'support' forum, it is used for reporting bugs and the developers will use it, So do not enter comments unless adding new useful data, but you can vote for it. You would need to register in order to vote etc.