firefox not responding
I thought I was having major problems with Internet Explorer but, now when I use Mozilla Firefox I can be in any web site or even checking my email & over & over it stalls & On top it says : Mozilla Firefox is not responding......this sure is very annoying & not too long ago I did a refresh & I always clear the history???? I thought this would be a decent browser & Now I wonder???
All Replies (17)
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
Well I did it in safe mode but, not too sure if it is fixed but got to get off pc it is late....thanks
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.
To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
- After the download finishes, close all Firefox windows (or open the Firefox menu
and click the close button 
).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
Please report back to say if this helped you!
Thank you.
I done this....already...
You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
Sorry to confusing?
Install this add-on. It will try to repair Firefox data files
Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.
Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)
In the Add-ons Manager, on the left, select Extensions. Find the Places Maintenance add-on, and press Options
Select everything. Then press Execute
Ilungisiwe ngu FredMcD
okay I did it & it is still stalling while I am trying to reply here hope it will work soon....thanks
What Anti-Virus software do you have?
I updated to a new version of Firefox a few days ago. I updated to Firefox 41.0. Now I keep getting the message that "Firefox is not responding" and the computer hangs up. Anyone else having this problem?
Sam5
Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
Okay thanks again for all of your help but I had posted in here I had enough of this Mozilla Firefox & I uninstalled it
Sam5 said
I updated to a new version of Firefox a few days ago. I updated to Firefox 41.0. Now I keep getting the message that "Firefox is not responding" and the computer hangs up. Anyone else having this problem?
I also had the latest version of Firefox but it gave me so much problems and even with the help in here it still was not responding & so enough is enough & I uninstalled it.....thanks
I am having the same problems with it not responding. Are they gonna fix it or do I need to go else where?? I am not very techy & am not gonna jump through hoops to try to fix it!!
Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.
Well did you find anything?? I refreshed FF and had to figure our how to enlarge things to read better. I HATE changing my adjustments!!! I don't have time for this crap. It has been happening a lot lately. The time it took to find the menu tool bar, jeez. FF isn't worth the trouble any more.