I am unable to save download installer
I downloaded firefox browser yesterday. Today I uninstalled the program because it kept loading sweeptstakes pages. So I decided to get a fresh download after the uninstall and I wasn't able to successfully download the installer file. When I try to download firefox browser and I am prompted to save the installer file, I select save and get an error indicating the file is unable to be saved. No matter how many times I hit "try again" I am unable to save the file and can't get the browser. I've already tried turning the firewall off. It still doesn't work. I hope there is a solution.
Thanks for your help.
被采纳的解决方案
Try this:
- Download the full Firefox installer and save the file to the desktop
http://www.mozilla.org/en-US/firefox/all.html - Start the installation with a double-click on the desktop icon
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that helps.
定位到答案原位置 👍 0所有回复 (4)
Where are you downloading Firefox from?
Sure sounds like you may have had a 'sketchy' version that carried malware or adware.
选择的解决方案
Try this:
- Download the full Firefox installer and save the file to the desktop
http://www.mozilla.org/en-US/firefox/all.html - Start the installation with a double-click on the desktop icon
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that helps.
I was trying to download from Mozilla.org, so it wasn't the website. It was my Internet Explorer settings that were preventing the download. I couldn't figure out which one was the problem so I ended up resetting it and it fixed the problem.
Thanks for all the replies. I really appreciated the help. :)