We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Repeated logging out of secure site when trying to navigate around the site

more options

When signed into a particular secure web site summary page a click to redirect to a subsidiary page causes log out with error message on the site not to use back button - which I'm not.

When signed into a particular secure web site summary page a click to redirect to a subsidiary page causes log out with error message on the site not to use back button - which I'm not.

被采纳的解决方案

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?. Then restart.

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Do you use specific cookie setting or are you using the defaults and allow all cookies? To see all History and Cookie settings, choose:

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
more options

If you reload on the error page, does the correct page show up? You can try using Ctrl+Shift+r to bypass Firefox's cached version of the page.