We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Add-on Causes Firefox Malfunction that I Cannot Fix

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

KittiBluStout
KittiBluStout
more options

I had seen Omnibar, and despite the reviews, I thought it would be a good thing for me, so I can merge the Search Bar and the Address Bar, like in Chrome.

I thought it would work with my Firefox, even though I have Classic Theme Restorer, and now, when I try to go to Customize, it just won't load at all!

Now, whenever I try to right click at the top of the browser, and click on Customize, the Customize tab won't even open, even AFTER removing and uninstalling Omnibar.

If it even DOES open, it won't load. It's just a white screen.

Can someone help?

I had seen Omnibar, and despite the reviews, I thought it would be a good thing for me, so I can merge the Search Bar and the Address Bar, like in Chrome. I thought it would work with my Firefox, even though I have Classic Theme Restorer, and now, when I try to go to Customize, it just won't load at all! Now, whenever I try to right click at the top of the browser, and click on Customize, the Customize tab won't even open, even AFTER removing and uninstalling Omnibar. If it even DOES open, it won't load. It's just a white screen. Can someone help?

所有回复 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Create a new Profile. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to reset the browser.uiCustomization.state pref on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can also check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window