Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox won't display video from Facebook, same vids play on YouTube

  • 2 个回答
  • 11 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

wesmontage
wesmontage
more options

Running Firefox 31.0 on OpenSuSE 13.1 x64 with KDE 4.11 desktop. Videos embedded in Facebook posts will not play. Clicking on them results in moving arrows as though the vid is loading, then the video display area turns into a black box. Moving the cursor over the black box and right-clicking brings up the usual Flash player 3-item menu. The same video that is linked in the FB page will open and play perfectly at the YouTube site. This happens even after clearing the cache, disabling plug-ins and starting in safe mode. Videos also play perfectly using Chrome and Konquerer

Running Firefox 31.0 on OpenSuSE 13.1 x64 with KDE 4.11 desktop. Videos embedded in Facebook posts will not play. Clicking on them results in moving arrows as though the vid is loading, then the video display area turns into a black box. Moving the cursor over the black box and right-clicking brings up the usual Flash player 3-item menu. The same video that is linked in the FB page will open and play perfectly at the YouTube site. This happens even after clearing the cache, disabling plug-ins and starting in safe mode. Videos also play perfectly using Chrome and Konquerer

所有回复 (2)

guigs
guigs
more options

Hello, I want to recommend hardware acceleration, but I also saw this issue for protected mode for flash player: http://helpx.adobe.com/x-productkb/mu.../flash-player-11-problems-playing.html does disabling protected mode improve the issue?

____________hardware acceleration instructions below. ________________

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window