Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird saving periodically breaks

  • 6 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Daveh110

more options

I'm running Thunderbird 31.1.1 on Ubuntu 14.04. I recently switched from having several different mailboxes to having a single one that, through a series of Filters, moves messages to a series of inboxes. Ever since I made this change, Thunderbird has developed a strange problem.

At first, when I open the program, it works fine. But after a little while, it stops allowing me to move messages to a different folder or to save new messages. I haven't been able to identify a particular cause of this — perhaps it's after moving a certain number of messages, or while running a filter a certain number of times. I don't know. But inevitably, it stops being able to save or move messages. I have to quit the program, restart, and then it works again until the problem happens again before too long.

I've already tried compacting folders. Does anybody have any idea what is going on and what can be done to fix it?

I'm running Thunderbird 31.1.1 on Ubuntu 14.04. I recently switched from having several different mailboxes to having a single one that, through a series of Filters, moves messages to a series of inboxes. Ever since I made this change, Thunderbird has developed a strange problem. At first, when I open the program, it works fine. But after a little while, it stops allowing me to move messages to a different folder or to save new messages. I haven't been able to identify a particular cause of this — perhaps it's after moving a certain number of messages, or while running a filter a certain number of times. I don't know. But inevitably, it stops being able to save or move messages. I have to quit the program, restart, and then it works again until the problem happens again before too long. I've already tried compacting folders. Does anybody have any idea what is going on and what can be done to fix it?

所有回复 (6)

more options

Interesting. I have the problem on Windows and I've read about it on Mac OS.

Your comment about switching mail box styles is interesting to me because I have always had a global inbox since I installed TB early this year and have always had this problem. What makes it hard to debug though is that sometimes I have the problem within hours of starting TB and sometimes it goes over a month.

Were you using per account inboxes for a long time (half a year or more?) without the problem? I might switch to that if so.

more options

I was using per-account inboxes for about a year, yes, and didn't have this problem. I wish I knew what was causing it, though. Have you also been using Filters to move mail around your global inbox? Is it the use of Filters that causes the trouble? To what extent can filters be okay, and when do they break TB?

more options

Yes I've always used filters. I currently have 7 defined. I think I would have the same number if I was using individual inboxes. The filters handle mailing lists, payment emails, forum emails etc.

It never occurred to me that using filters could cause an issue. My gut feeling is that filters are such a basic feature that if it was just filters then TB would be failing for almost everyone but I don't really know - nothing I've come up with so far has changed anything.

more options

Does anybody else have any ideas about what the problem might be?

more options

I'm curious: Have you experienced this problem the same way, where this doesn't happen for a few minutes, and then after a while it starts up again?

more options

In my case it is extremely variable - from a daily (or more) to slightly less than monthly.

Across various threads I have occasionally read something like: I downloaded this extension and it fixed it - or I did something else and it fixed it - though you'll often see a post later that says something like: never-mind - it came back.

So I think the timing is pretty variable for everyone.

Some users have criticized me for even leaving TB up for a month at a time, but since it can happen daily too, I don't see why that should be an issue. If any thing, it seems that once you get a solid run for a couple of days, then it's more likely to remain stable for weeks. Though perhaps I am being fooled by randomness like gamblers frequently are. ("Lucky streak" / "hot table")