搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

My firefox got infested with mystartsearch malware. Because of it, random pop-ups keep appearing during my session.Please help me get rid of it.

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

I want to get rid of the mystartsearch malware. I couldn't find it in my control panel uninstall list, nor I could find it in firefox 'options' tab.

I want to get rid of the mystartsearch malware. I couldn't find it in my control panel uninstall list, nor I could find it in firefox 'options' tab.

所有回复 (2)

more options

hello reach2prasanna, it sounds like you may have malicious addons present. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

After, Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add / pop-up blocker.