We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 33.0 will no install on Windows 8

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 ideato

more options

When I was using my firefox this morning (10/15/14) at work I had no problems with it. I run Windows 8.1. I closed it to go to lunch, but when I tried to open it upon my return, nothing happened. I'd click on the icon (both in taskbar and desktop) and it would not open. I shut down my computer and restarted it a few times and the same thing occurred. My Chrome opens up without any issues.

So I uninstalled firefox, downloaded the newest version (33.0) and tried to install it. I double-clicked on the setup icon and nothing happens. I try to install it as the Administrator and nothing happens. I open my Task Manager and there is a background process running called "7z Setup SFX (32 bit)" that pops up when I double click the setup icon. I can't delete the setup icon until I stop that process from running (and I'm not sure it is running as it is using 0% of the CPU).

I'm at a loss. Tried installing older versions of firefox and the same thing happens. Any help would be much appreciated.

Thanks!

When I was using my firefox this morning (10/15/14) at work I had no problems with it. I run Windows 8.1. I closed it to go to lunch, but when I tried to open it upon my return, nothing happened. I'd click on the icon (both in taskbar and desktop) and it would not open. I shut down my computer and restarted it a few times and the same thing occurred. My Chrome opens up without any issues. So I uninstalled firefox, downloaded the newest version (33.0) and tried to install it. I double-clicked on the setup icon and nothing happens. I try to install it as the Administrator and nothing happens. I open my Task Manager and there is a background process running called "7z Setup SFX (32 bit)" that pops up when I double click the setup icon. I can't delete the setup icon until I stop that process from running (and I'm not sure it is running as it is using 0% of the CPU). I'm at a loss. Tried installing older versions of firefox and the same thing happens. Any help would be much appreciated. Thanks!

所有回复 (1)

more options

Hello Deadhead312, try to boot the computer in Windows Safe Mode with network support (also : http://support.microsoft.com/kb/2809468/en-us) and then see if that allows to download and install Firefox from the next link :

https://www.mozilla.org/en-US/firefox/all/

thank you