Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

My address book correctly shows c6jdb@btinternet.com, but when I write an e-mail to this person it is sent to c 6jdb@btint!ernet.com & doesn't arrive!

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 geebeepee1

geebeepee1
geebeepee1
more options

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST!

Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

I've tried editing the e-mail address in my list of addresses and also taken it out completely and put it in afresh and it shows correctly as being c6jdb@btinternet.com , but as soon as I enter John on the first line of the address when writing to him the address comes up as c 6jdb@btinternet.com and, because of the space between the c and the 6, he does not receive the e-mail even though I have the message that the e-mail has been sent and confirms that it has been included in my SENT LIST! Sure enough, I can go to that list and the e-mail appears there and confirms it was sent and the time it was sent. What it does not do is tell me where it was sent to because John does not receive it! I hve no problems with any other of my addressees and I have used Thunderbird very successfully - and contentedly - for years, just as I have used Plusnet as my provider.

被采纳的解决方案

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

定位到答案原位置 👍 1

所有回复 (2)

user01229325
user01229325
more options

选择的解决方案

Thunderbird gets all suggestions for addressing from one of your address books. You have two books by default. The Personal and the Collected books. If you have sent an email to the wrong address then it will be in your collected book for sure. You need to go there and delete it and then find any other occurrences of the incorrect address and fix or delete it.

geebeepee1
geebeepee1 提问者
more options

Absolutely right! There were different addresses (I don't know how) in the two books and the wrong one has now been corrected.

Many thanks for taking the time and trouble to bother with my problem. Hope I can help someone else, sometime, and repay your kindness.

Sincerely,

BRIAN