Since the latest update (31.6.0) I can't get my mails (imap server)
I had an update for Thunderbird today (31.6.0) and since then I can't retrieve my e-mails (imap server). I have other device on the same network, but using other mail clients, and there I can retrieve the mails. So I can only be Thunderbird... I do get an error message in the end ("server timeout") which can't be right as the other devices on the same network do get the messages.
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If you updated Thunderbird then it is possible that your firewall may not be recognising the updated verion.
Example: I use Norton Anti-Virus/Firewall. Sometimes, after an update, Norton still thinks it can allow only the previous version. I then have to close Thunderbird and access Norton. Settings > Network > Smart Firewall > Program Rules Locate Thunderbird and set to 'Allow' On one occassion, I have had to block, ok and then reset to Allow.
If you use another Firewall/Anti-virus program, then there will be similar settings. So check this first.
Hi Toad-Hall,
Thanks for replying. I checked and saw no entry in my firewall settings for a previous version of Thunderbird. But just to be sure, I've added a rule now. Unfortunately it didn't help... I even tried to completely disabling the firewall and still nothing... So I guess the firewall is not the problem. Thanks for trying to help !