Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I am unable to upload anything to 4shared.com using Firefox for the past 2 days. This problem has never occurred before. What should I do?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

MariG
MariG
more options

I have been using Firefox since many years and I have always used this browser to log into any cloud based service. Although, I have been experiencing internet problems lately due to my ISP, but uploading to 4shared.com was never a problem using Firefox. However, since the past two days, whenever I try to upload anything, (be it a picture or a word file) to 4shared.com, I get the following error message: Unknown Server Error. Retry now. Retrying does not work either. I also read the help section of 4shared.com and it said that I should either reload the file or use another browser to load the file. So, I used Internet Explorer to upload the file and the upload was successful. since then, I have tried several times to upload the file to 4shared.com using Firefox, but it simply doesn't work. I have even refreshed Firefox, but that has not helped either.

I have been using Firefox since many years and I have always used this browser to log into any cloud based service. Although, I have been experiencing internet problems lately due to my ISP, but uploading to 4shared.com was never a problem using Firefox. However, since the past two days, whenever I try to upload anything, (be it a picture or a word file) to 4shared.com, I get the following error message: ''Unknown Server Error. Retry now.'' Retrying does not work either. I also read the help section of 4shared.com and it said that I should either reload the file or use another browser to load the file. So, I used Internet Explorer to upload the file and the upload was successful. since then, I have tried several times to upload the file to 4shared.com using Firefox, but it simply doesn't work. I have even refreshed Firefox, but that has not helped either.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: