display error facebook and youtube - partially loaded/grey screen
sometimes when changing pages (selecting videos, profiles, etc... anything that loads a new web page) on facebook and youtube, the screen will freeze or fail to load, leaving me staring at a grey screen. Sometimes, like in the picture I included, the sidebar for youtube will appear. as well.
Audio will start and continue to play.
Extensions: LastPass, NoScript (no scripts blocked on either website), AddBlockPlus (happens no matter the settings), Dictionary extension, Intermedia AppID, NewScrollBars, Reddit Enhancement Suite.
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Added example image
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Hold down the Shift key and left-click the Reload button
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window