搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

SEARCH does not work.

more options

Input in the Firefox location bar responds like entering address and starts no search. Input in the search bar gives no respond. At Firefox-Options-Search there are no setting options. I tried the following proposed by "mozilla support" without any result: Safe Mode, Turn off hardware acceleration, Add-ons disabling, Reset Firefox.

Input in the Firefox location bar responds like entering address and starts no search. Input in the search bar gives no respond. At Firefox-Options-Search there are no setting options. I tried the following proposed by "mozilla support" without any result: Safe Mode, Turn off hardware acceleration, Add-ons disabling, Reset Firefox.

被采纳的解决方案

hi, this is likely happening because something on your system has overwritten all the default search providers in firefox. in order to recover please download and reinstall firefox from https://www.mozilla.org/firefox/all/ on top of your existing version.

since this is a behaviour often caused by adware on a system, please also run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

hi, this is likely happening because something on your system has overwritten all the default search providers in firefox. in order to recover please download and reinstall firefox from https://www.mozilla.org/firefox/all/ on top of your existing version.

since this is a behaviour often caused by adware on a system, please also run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

more options

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

I had this problem and solved itby uninstalling the add on SearchLoadOptions{0.8.0.1-signed} which was apparently causing the problem. Once I removed this add-on, the problem went away.