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详细了解

While trying to update my video player I clicked on "file" and then the download and all I got was a window full of computer language with no "run" option.

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  • 1 人有此问题
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  • 最后回复者为 AliceWyman

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While trying to update my video player I clicked on "file" and then the download and all I got was a window full of computer language with no "run" option.

While trying to update my video player I clicked on "file" and then the download and all I got was a window full of computer language with no "run" option.

被采纳的解决方案

To jscher2000~I did what you said and it says "Media player could not be verified for use in Firefox. Proceed with caution." My husband told me to just delete it so I think I'll do that. Thanks for your help! Have a good day.

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所有回复 (7)

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I don't understand where you are clicking on "file" or what video player you are trying to update. Please explain further and furnish a link to the website where you are trying to download the update.

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It sounds that you didn't download the file, but opened it in a Firefox tab instead. That can happen if the server isn't configured properly.

You can right-click the link and use "Save Link As".

Try this:

  • Download the installer and save the file to the desktop
  • Start the installation with a double-click on the desktop icon

由cor-el于修改

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I did what you said and it still looks the same-no "run" option, just a bunch of letters and numbers. Thanks for your help.

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Which video player are you trying to update?

Could you look something up for me: who is the publisher of this extension that was listed in your Question Details > More System Details: MediaPlayer 3.3.2

You can check that on the Add-ons page, either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then it should be listed on the right, look for a More link for more information.

Just want to make sure this is legit and not some kind of malware, since most media players are plugins and not extensions.

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To follow up on that last post, when I search the extension ID, it does look problematic:

https://www.reasoncoresecurity.com/jid1-gwohhrrpnvlcnwjetpack.xpi-4dd634216071861e64bdbd81a518b00dfb0e2314.aspx

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选择的解决方案

To jscher2000~I did what you said and it says "Media player could not be verified for use in Firefox. Proceed with caution." My husband told me to just delete it so I think I'll do that. Thanks for your help! Have a good day.

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christachartier said

To jscher2000~I did what you said and it says "Media player could not be verified for use in Firefox. Proceed with caution." My husband told me to just delete it so I think I'll do that. Thanks for your help! Have a good day.

Based on the above I'll mark this question solved. If you have problems removing the extension from your Firefox Add-ons Extensions list, see Disable or remove Add-ons or post back for more help.