搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Cannot restore "Old Firefox Data"... How do I get my boomarks back???

  • 2 个回答
  • 2 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

Husband was on my laptop when a window popped up saying that it was updating Firefox to make it faster. Everything shut down and when he opened Firefox back up, all of my profile info was gone. Bookmarks, settings, history, etc... I NEED MY BOOKMARKS BACK!!! I have reviewed all of the threads on this topic and nothing has worked so far. There are no saved restore points under the bookmarks toolbar. There IS a new folder on my desktop titled "Old Firefox Data" but I cannot figure out how to restore the information in it to my current Firefox profile. One thread says to refresh the profile under Menu>Help>Troubleshooting Information and that all of the old info will be automatically imported. It was not. Another thread said to create a new profile and manually import the data by copy/pasting. It said that the folder titled "places.sqlite" contains the bookmark data so I need to copy that and paste it into the folder opened through menu>Help>Troubleshooting Information>Show Folder. That didn't work either. I don't know what else to do!!! PLEASE HELP!!! I'm running on Windows 7.

Husband was on my laptop when a window popped up saying that it was updating Firefox to make it faster. Everything shut down and when he opened Firefox back up, all of my profile info was gone. Bookmarks, settings, history, etc... I NEED MY BOOKMARKS BACK!!! I have reviewed all of the threads on this topic and nothing has worked so far. There are no saved restore points under the bookmarks toolbar. There IS a new folder on my desktop titled "Old Firefox Data" but I cannot figure out how to restore the information in it to my current Firefox profile. One thread says to refresh the profile under Menu>Help>Troubleshooting Information and that all of the old info will be automatically imported. It was not. Another thread said to create a new profile and manually import the data by copy/pasting. It said that the folder titled "places.sqlite" contains the bookmark data so I need to copy that and paste it into the folder opened through menu>Help>Troubleshooting Information>Show Folder. That didn't work either. I don't know what else to do!!! PLEASE HELP!!! I'm running on Windows 7.

所有回复 (2)

more options
more options

You can use the Bookmarks Manager to restore the bookmarks from a JSON backup in the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.

  • Bookmarks > Show All Bookmarks > Import & Backup > Restore

Browse to the bookmarkbackups folder in the "Old Firefox Data" folder on the desktop.


You can use this button to go to the current Firefox profile folder:

If you have an "Old Firefox Data" folder on the desktop then you can recover some personal data from a recent profile in that folder. Firefox will try to recover data like bookmarks, history, cookies, passwords, saved form data, tabs, personal dictionary automatically when you use the Refresh feature to create a new profile. You can backup files like these in the current Firefox profile folder to backup specific data. You can copy files like these to the current Firefox profile folder to recover specific data.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • SQLite files like cookies.sqlite (cookies) and formhistory.sqlite (saved form data)
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db for stored intermediate certificates (Certificate Manager)
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite and possibly content-prefs.sqlite for Permissions and Site Preferences
  • sessionstore.js for open tabs and pinned tabs and tab groups