搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

how come all of a sudden I cant use a product I have always used when I'm on mozilla firefox

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

more options

For the past few years, I have used Fast Connect, a service through comcast and http://whiteskyservices.com/. Been using mozilla firefox as my internet browser. Now all of a sudden, When i click on fast connect to get to something I want and need. Now Im being asked to install a new browser extension to enable my protection. click ok and follow the install instructions provided by your browser. I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

For the past few years, I have used Fast Connect, a service through comcast and http://whiteskyservices.com/. Been using mozilla firefox as my internet browser. Now all of a sudden, When i click on fast connect to get to something I want and need. Now Im being asked to install a new browser extension to enable my protection. click ok and follow the install instructions provided by your browser. I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

所有回复 (2)

more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

kelavagan said

... I click ok and get next step install the fcps extension for firefox. I click install and get a message saying servies.whiteskyservices.com...firefox prevented this site from asking you to install software on your computer...allow. I click allow and i still get denied. How come all of a sudden this is happening.

Sounds like they may be trying to install an unverified / unsigned extension. https://wiki.mozilla.org/Addons/Extension_Signing#Timeline