搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

username & pass list is shown empty

  • 5 个回答
  • 3 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

username & password list is shown empty

username & password list is shown empty

所有回复 (5)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

more options

usernames & passwords exist but are not shown in page info list

more options

That information is kept in the Password Manager.

more options

Password Manager in page info i knew

more options

You can check in Windows Explorer if there is a previous version of the logins.json and key3.db files available.

You can use this button to go to the current Firefox profile folder: