搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't access Google Scholar when Zotero for Firefox is enabled

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 the-edmeister

more options

For citation management, I use the Zotero extension within Firefox (on a MacBook), and have for years. I generally add items through Google Scholar (with a proxy connection to my university library). This week, I stopped being able to load Google Scholar at all. The website just loads indefinitely. I can access Google and all other websites without issue. When I disable the Zotero extension in my browser, however, I can access Google Scholar again. This is not an ideal solution.

I have tried resetting Firefox to defaults (cache, cookies, etc.) I have uninstalled and reinstalled the Zotero extension. I have tried disabling my university library proxy. None of this has solved the problem. Any solutions would be much appreciated. I would prefer to not use the Zotero Standalone or the Zotero add-ons for other browsers.

For citation management, I use the Zotero extension within Firefox (on a MacBook), and have for years. I generally add items through Google Scholar (with a proxy connection to my university library). This week, I stopped being able to load Google Scholar at all. The website just loads indefinitely. I can access Google and all other websites without issue. When I disable the Zotero extension in my browser, however, I can access Google Scholar again. This is not an ideal solution. I have tried resetting Firefox to defaults (cache, cookies, etc.) I have uninstalled and reinstalled the Zotero extension. I have tried disabling my university library proxy. None of this has solved the problem. Any solutions would be much appreciated. I would prefer to not use the Zotero Standalone or the Zotero add-ons for other browsers.

所有回复 (1)

more options

Sorry, that doesn't sound like a Firefox support issue.

I did some looking around for both Google Scholar support and Zotero support to try to help you a bit and this is what I found. https://support.google.com/scholar/contact/general I couldn't find a Google Group for user to user support, only that web form.

https://www.zotero.org/support/getting_help https://forums.zotero.org/categories/ - categorized questions fora