We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Received an alarm & pop up for me to call 877-563-5714 to fix a serious security issue, not to restart computer. Is this a scam?

more options

I was browsing & received an audible alarm. I found a pop up that read: Dear Customer, A serious malfunction has been detected with Windows 10 & your Firefox 49.0.Please call the toll-free number below for a Microsoft -Certified Technician to help you resolve the issue. 877-563-5714 For your safety, closing the Firefox browser has been disabled without support of the Microsoft-Certified technician to avoid corruption to the registry of your Windows 10 64-bit operating system...DO NOT SHUT DOWN OR RESTSRT THE COMPUTER.DOING THAT MAY LEAD TO DATA LOSS AND POSSIBLE FAILURE OF THE OPERATING SYSTEM AND POTENTIAL NON BOOTABLE SITUATION RESULTING IN COMPLETE DATA LOSS... and it repeats in a pop up

I was browsing & received an audible alarm. I found a pop up that read: Dear Customer, A serious malfunction has been detected with Windows 10 & your Firefox 49.0.Please call the toll-free number below for a Microsoft -Certified Technician to help you resolve the issue. 877-563-5714 For your safety, closing the Firefox browser has been disabled without support of the Microsoft-Certified technician to avoid corruption to the registry of your Windows 10 64-bit operating system...DO NOT SHUT DOWN OR RESTSRT THE COMPUTER.DOING THAT MAY LEAD TO DATA LOSS AND POSSIBLE FAILURE OF THE OPERATING SYSTEM AND POTENTIAL NON BOOTABLE SITUATION RESULTING IN COMPLETE DATA LOSS... and it repeats in a pop up

被采纳的解决方案

I'm pretty sure that's a scam. Can you get rid of that page using any of these methods:

  • Esc key (cancels certain dialogs, resizes pages that go full screen using a script)
  • Ctrl+w (close tab shortcut)
  • Ctrl+F4 (close document shortcut)
  • Alt+F4 (close window shortcut)
定位到答案原位置 👍 4

所有回复 (1)

more options

选择的解决方案

I'm pretty sure that's a scam. Can you get rid of that page using any of these methods:

  • Esc key (cancels certain dialogs, resizes pages that go full screen using a script)
  • Ctrl+w (close tab shortcut)
  • Ctrl+F4 (close document shortcut)
  • Alt+F4 (close window shortcut)