搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I put the cursor on a link it shows this huge window of information

  • 3 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 madman65

more options

How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

被采纳的解决方案

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Does the box identify the source of the information? I've seen websites that have mouseover popups, but there's no built-in feature like that as far as I know.

more options

Thank You for your help. This is a HP15 running win 10, I shut off the hardware acceleration and the problem went away.