Quantum 57.0 has deleted all my stored site passwords, how do I get them back?
Running Windows 7 Home Premium version 6.1 service pack 1, following the automatic installation of Quantum 57.0, my normal bookmarked sites requiring logins no longer connect. A check of the 'saved passwords' show all my previously stored site logins and passwords have disappeared. How do I recover them?
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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.
Were you using any password add-ons?
Thank you for this but the horse has bolted, and site specific passwords have not been held separately, we trusted Firefox to remember them for us over many updates.
Where can I find the file which holds the information, or has the update deleted it completely?
The passwords are stored in two files. key3.db and logins.json Both are needed.
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible