Is that on FF or another Browser?

I called an administrator to help you

Hi there, So you can request another one in 24 hours. That is how long it will take for the account to become unlocked. I understand that you are encountering issues with signing in to your Firefox account. Please find the following scenarios that your account may be in and the next steps to take: '''You have received a message that your account has been locked''' [[Image:You Firefox account has been locked]] First wait 24 hours until trying again. If it fails again and you still have access to the email account, then please create a bugzilla.mozilla.org account and use [https://mzl.la/2xrTETT this link] to create a request. This is when your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a [[Back up and restore information in Firefox profiles|backup]] of your local profile first and then creating a new Firefox account. '''If there is still a problem''', please feel free to reply to this thread and we can help you the best that we can.