We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

How can I restore my bookmarks?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

AndreiPadure
AndreiPadure
more options

I have lots of bookmarks and firefox sync. Somehow they got duplicated. I don't know if FF sync did this or my old xmarks extensions (which I disabled sometime ago). I tried to restore from FF bookmark backups. All I get is: "Unable to process the backup file" but all my current (duplicated) bookmarks were deleted. How can I restore my bookmarks?

I have lots of bookmarks and firefox sync. Somehow they got duplicated. I don't know if FF sync did this or my old xmarks extensions (which I disabled sometime ago). I tried to restore from FF bookmark backups. All I get is: "Unable to process the backup file" but all my current (duplicated) bookmarks were deleted. How can I restore my bookmarks?

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

If Sync was Connected when you tried to Restore a bookmark backup from Firefox, chances are Sync won't have your bookmarks on the Sync server.

If Sync was Disconnected try logging in and see if they will Sync back to that device.

What about other devices connected to that Sync account? Your bookmarks should still be on that device; unless the bookmarks on the Sync server got wiped and that "change" was propagated to the other connected devices ...

BTW, we have had many reports of issues with Sync duplicating bookmarks when Xmarks was being used at the same time as Sync was connected.