搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

firefox doesnt crash, but the slide rail on the right becomes unresponsive, sometimes links wont be active until the page scrolls down a little, Why?

  • 1 个回答
  • 1 人有此问题
  • 43 次查看
  • 最后回复者为 Shadow110

more options

Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

Using Mozilla version 61.0.2 (64-bit) if I am able to follow a link, sometimes I will not be able to scroll down unless I widen the window, full screen doesn't help, tried both. If I am able to scroll down, sometimes a link will become clickable and I can follow the link. I am fortunate to be able to navigate without the mouse. Of and the size changing indicator function of the cursor wont engage unless I first go above the level of the bookmarks tool bar. but not if Im on the level of the body of the page.

所有回复 (1)

more options

HI should up date your Video Card Drivers. The just went legacy and stopped making drivers for your card. You have never updated it.

Please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 62.0.0 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.