We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window the following error message: “This operation has been cancelled due...

  • 6 个回答
  • 2 人有此问题
  • 15 次查看
  • 最后回复者为 BobDanielson

more options

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following error message: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

How do I resolve this issue?

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following error message: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.” How do I resolve this issue?

被采纳的解决方案

This error can occur if you uninstall your default browser. Office is a bit stupid about finding your new default browser setting; it keeps looking in the old location rather than switching to the default browser set in Windows.

Did you uninstall your default browser (Firefox or something else) around the time this problem started? Since Firefox is now a 64-bit application, if you remove and reinstall it, it often shows up where 64-bit applications are installed (C:\Program Files\Mozilla Firefox) instead of where 32-bit applications are installed (C:\Program Files (x86)\Mozilla Firefox), where it may have been earlier. Office can't handle that. Stupid Office.

There's no easy, clean way to point Office to a new location in a case like this. It might be most efficient to use the registry fix listed here: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

定位到答案原位置 👍 1

所有回复 (6)

more options

This would mean whomever is the admin for that computer needs to change the privileges and that isn't something this forum can help with. Do you have the Office Outlook running when you do this? If so then you have the file associations set wrong somewhere and Outlook isn't able to verify the privileges to open it.

more options

This is a problem with Outlook that isn't able to open specific links (file extension).

This issue can be a problem with the default browser settings where some registry keys are incorrect or corrupted. You can try to redo the default browser setting and temporarily set another browser as the default browser. If that doesn't help then try to uninstall and reinstall Firefox. When you are on Windows 10 then make sure to set another browser as the default browser before uninstalling Firefox.

more options

This is a personal home PC which makes me the "system Admin". I've attempted to correct changes to apps and file associations, however, it has not resolved the issue.

more options

Did you uninstall office and deleted the office folder and then reinstalled Office?

more options

选择的解决方案

This error can occur if you uninstall your default browser. Office is a bit stupid about finding your new default browser setting; it keeps looking in the old location rather than switching to the default browser set in Windows.

Did you uninstall your default browser (Firefox or something else) around the time this problem started? Since Firefox is now a 64-bit application, if you remove and reinstall it, it often shows up where 64-bit applications are installed (C:\Program Files\Mozilla Firefox) instead of where 32-bit applications are installed (C:\Program Files (x86)\Mozilla Firefox), where it may have been earlier. Office can't handle that. Stupid Office.

There's no easy, clean way to point Office to a new location in a case like this. It might be most efficient to use the registry fix listed here: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

more options

jscher2000 diagnosed what I did to cause the problem and then provide the fix. Thanks!