We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox won't start after fresh re-install

Wolf_1981
Wolf_1981
more options

Problem = "Firefox is already running but is not responding" error. Firefox does not open a browser window. I uninstalled firefox, deleted the necessary files in the registry and deleted / backed-up all my profiles.

Still doesn't open. I cannot terminate the firefox.exe in the taskmanager. I also tried to open firefox in safe mode.

my profile.ini looks like this after the reinstall :

[Install308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/saqp6yc1.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/br44he6u.default-release

[General] StartWithLastProfile=1 Version=2

My installs.ini :

[308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1


Registry files deleted before reinstall :

HKEY_CLASSES_ROOT\FirefoxHTML; HKEY_CURRENT_USER\Software\Mozilla; HKEY_CURRENT_USER\Software\MozillaPlugins; HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla; HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins.

Problem = "Firefox is already running but is not responding" error. Firefox does not open a browser window. I uninstalled firefox, deleted the necessary files in the registry and deleted / backed-up all my profiles. Still doesn't open. I cannot terminate the firefox.exe in the taskmanager. I also tried to open firefox in safe mode. my profile.ini looks like this after the reinstall : [Install308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1 [Profile1] Name=default IsRelative=1 Path=Profiles/saqp6yc1.default Default=1 [Profile0] Name=default-release IsRelative=1 Path=Profiles/br44he6u.default-release [General] StartWithLastProfile=1 Version=2 My installs.ini : [308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1 Registry files deleted before reinstall : HKEY_CLASSES_ROOT\FirefoxHTML; HKEY_CURRENT_USER\Software\Mozilla; HKEY_CURRENT_USER\Software\MozillaPlugins; HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla; HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins.

所有回复 (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi Wolf_1981, There have been issues lately with Win 7 x64. Try a Clean Install with the 32-bit version. Firefox keeps crashing at startup Scroll down to Try a clean install.