搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Menu disappears when Firefox is active and not full screen (MacOS Catalina)

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 DoctahJ

more options

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.

Running latest version of Catalina and Firefox for MacOS. The only thing I can see is the black apple and the word Firefox in the upper left hand corner. Menu is active if I roll the cursor over it but I can only read a couple of dropdown items. Anyone else having this problem? Screenshot attached.
已附加屏幕截图

被采纳的解决方案

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

this user found grammarly was causing their menu bar problem on their imac

I would see if maybe one of your extensions or add ons is causing the issue. Does it still happen in a private window?

Might be worth trying to refresh your Firefox. You can follow the instructions here (includes a handy button you can press to initiate it)

This article also recommends a refresh to try and correct this issue.

more options

Try to uninstall (drag the Firefox application to the Trash) and reinstall Firefox.

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

more options

The Refresh solved it instantly. Thanks for the help!