Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

After updating IMAP & SMTP servers, Thunderbird still searches and fails to connect to old one

  • 2 个回答
  • 1 人有此问题
  • 18 次查看
  • 最后回复者为 Martin

Martin
Martin
more options

My mail server has changed from lets call it 'old-server.server.com' to 'new-server.server.com'. I updated the IMAP and SMTP server information. At the bottom of the screen I get the message connecting to new-server.server.com, and then an error connection to old-server.server.com has timed out. I was expecting to get a password error, so I can update the password. When I look in saved passwords there are none there. Thunderbird has worked really well for me for many years before this - hopefully someone can help get it working again. I am on version 68.3.1

My mail server has changed from lets call it 'old-server.server.com' to 'new-server.server.com'. I updated the IMAP and SMTP server information. At the bottom of the screen I get the message connecting to new-server.server.com, and then an error connection to old-server.server.com has timed out. I was expecting to get a password error, so I can update the password. When I look in saved passwords there are none there. Thunderbird has worked really well for me for many years before this - hopefully someone can help get it working again. I am on version 68.3.1

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

maybe have a look in the troubleshooting information on the help menu. It has details of all accounts. Perhaps you have more than one in Thunderbird.

Martin
Martin 提问者
more options

Thanks. I've been through troubleshooting. And I only have one email account.

I have 2 possible ideas:

1) can I create an entry in Saved Passwords? What is the syntax for IMAP and SMTP passwords? Can someone post an example?

2) A more 'nuclear option' - If I were to un-install and re-install Thunderbird, would the email folders remain and reconnect? Or does un-install also delete folders - I store emails on my computer?

Thanks