We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Synchronization with server

  • 6 个回答
  • 2 人有此问题
  • 6 次查看
  • 最后回复者为 Stans

more options

Hello, Since May 26, there is no longer synchronization between thunderbird and my free.fr mail server either on my PC or on my tablet. And there is no error message. What should be done to recover the messages again?

Hello, Since May 26, there is no longer synchronization between thunderbird and my free.fr mail server either on my PC or on my tablet. And there is no error message. What should be done to recover the messages again?

被采纳的解决方案

Hi. Do you still have this problem? If so, go to Help > Troubleshooting Information > Copy text to clipboard then paste it into your next reply. That info will tell us more about your Thunderbird installation and spare you a bunch of technical questions.

定位到答案原位置 👍 0

所有回复 (6)

more options

Another user of Free.fr is also having the same issue. See https://support.mozilla.org/en-US/questions/1288640#answer-1316570

This cannot be a mere coincedence unless you're posting under different aliases.

more options

This message refer the same issue as I did (I am not the author) I have no trouble using the wifi, the only issue is retriving or sending mail to or from thunderbird via imap.free.fr

more options

Alright, let's see what your server settings are for Free.fr on Thunderbird, especially IMAP and SMTP port numbers, connection security and authentication method. Since this is happening on two devices, and one other user of the same email service provider within the same time period, my suspicions lie towards Free.fr. Something must have definitely changed on their side for this to affect multiple devices. Is your tablet also running Windows and Thunderbird?

more options

My laptop is running Windows 10 and thunderbird 68.8.1

more options

My system is 64 bits ans thunderbird version is : Thunderbird version 68.8.1 released May 22, 2020

more options

选择的解决方案

Hi. Do you still have this problem? If so, go to Help > Troubleshooting Information > Copy text to clipboard then paste it into your next reply. That info will tell us more about your Thunderbird installation and spare you a bunch of technical questions.