搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Signature present on fowards even when disabled

  • 2 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 CScotty

more options

I have signatures enabled at bottom for new mail and for replies, works as intended. It's disabled for forwards yet about half of the time the signature is present and it's at the top of the email. Not sure when the problem started but somewhere around 6th July 2020, i.e, when the 64.10 release came out.

No add-ons right now ( I've been getting Thunderbird crashes on two different computers so removed to see if it's stable) Win 10 64 bit Thunderbird 64.10.0

Best, CS

I have signatures enabled at bottom for new mail and for replies, works as intended. It's disabled for forwards yet about half of the time the signature is present and it's at the top of the email. Not sure when the problem started but somewhere around 6th July 2020, i.e, when the 64.10 release came out. No add-ons right now ( I've been getting Thunderbird crashes on two different computers so removed to see if it's stable) Win 10 64 bit Thunderbird 64.10.0 Best, CS

所有回复 (2)

more options

Have you got more than one mail account and it is not disabled on one the accounts?

Do you only have one account, but it has more than one identity?

Check:

  • Right click on mail account name in Folder Pane and select 'SEttings'
  • click on 'Manage Identities' button

Is there more than one identity?

  • Either way, select an identity and click on 'Edit'
  • Select 'Composition & Addressing' tab
  • Check 'Include signature for forwards' is not selected.
  • Click on OK

If more than one identity, select the other, click on Edit and check as before.

  • click on 'Close'
  • Click on 'OK'
more options

HI Toby,

Really appreciate you taking the time to come up with some things to try.

I have found a solution the problem but I cannot explain how it happened. 
I use a desktop and a laptop mainly. Of one of these the forward setting had got changed to include the signature. No one else uses that computer and I'm 100% certain I didn't change the settings.  I have had crashing issues (hence the removed plug-ins). I can only speculate the settings change might be related.

Best, CS

由CScotty于修改