Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Wonderful updated Firefox refuses to load my Yahoo home page

  • 2 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 FredMcD

more options

I have been using Firefox for as long as I can remember, and I have always used Yahoo as my home page. The newly updated Firefox refuses to load my.yahoo.com. Yes, I went to settings and checked to make sure the Yahoo URL is listed. I can even type the URL in a new tab and it refuses to load. Look like I will have to switch to Edge after all. It is working fine.

I have been using Firefox for as long as I can remember, and I have always used Yahoo as my home page. The newly updated Firefox refuses to load my.yahoo.com. Yes, I went to settings and checked to make sure the Yahoo URL is listed. I can even type the URL in a new tab and it refuses to load. Look like I will have to switch to Edge after all. It is working fine.

所有回复 (2)

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?