That is very, very odd. Please provide a public link (no password) that we can check out&#46; '''No Personal Information Please ! ''' Use these links to create a new profile&#46; Use this new profile '''as is&#46; ''' Is the problem still there? https://support&#46;mozilla&#46;org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb&#46;mozillazine&#46;org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support&#46;mozilla&#46;org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support&#46;mozilla&#46;org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address box&#46;