It does, but it might take a day or two. Updates are throttled as we roll them out.

Have the updates happened?

Sorry for not replying to this sooner. So yes the updates do work now but only if the user has opened Firefox, meaning it doesn't update unless an actual logs in and launches Firefox. I would prefer Firefox to auto update regardless if a user launches it or not. Is this possible?

It sounds like the background updater is not working in your case.

Can you check this page, in particular the section at the bottom for reasons why the background updater isn't working?

https://support.mozilla.org/en-US/kb/enable-background-updates-firefox-windows

If none of those apply, you should open a bugzilla bug and we can debug

Good morning, Mike.

Thank you for responding.

I've looked at the URL you provided and found the following items which may be the root of the issue based on the required requirements vs what we actually have setup.

The Mozilla Maintenance Service must be usable (installed and not disabled). When installing with the Firefox installer, this is the default.

The Mozilla Maintenance Service is installed within our environment but its "Stopped" and the startup type is set to "Manual"

Firefox must have a default profile, and it must run using that profile at least once after the feature is enabled.

We don't really have any profiles created outside of whatever Firefox creates when a user opens it for the first time.

Could the service being stopped and set to manual be the cause?

Are you still having issues here?

We're thinking the best option when these problems happen is to open a bug on bugzilla.mozilla.org and we can have the install/update team help.