Website Searchs No Longer Working
At some recent point searches on companys' websites do not function in firefox where they used to and do using other browsers. I did not change settings in Firefox. Here is an example website: https://www.petsuppliesplus.com/ Their item search box appears to be disabled in Firefox.
I read an older thread on a similar issue and my Firefox Settings for Privacy and Security regarding History are set to Remember All History, so not set to private browsing.
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Searching pet product items works for me on that site.
Does it still happen in Troubleshoot Mode?
Troubleshoot Mode is even worse. Firefox won't even open a search link to get to the site.
As I originally mentioned there is no issue with other browsers; Chrome & Brave.
Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.
I just tried a refresh of the program and the same non-functional search occurs on merchant's websites.
Works here as well.
Boot the computer in Windows Safe Mode with network support to see if that has effect.
- https://www.bleepingcomputer.com/tuto.../how-to-start-windows-in-safe-mode/
- https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Make sure your IP address is located inside the US, check that you don't have a VPN or proxy enabled. In Connection Settings, try changing "Use system proxy settings" to "No proxy".
Tried "No Proxy" without change to dysfunction. Also turned off Avast for a bit also with no effect. Also finding the login to their site is disabled with FireFox.ack Backtracking, also tried Windows in SAFE Mode without a change in the issue.
Perhaps it's time to go back to Chrome.
由EddieC43于修改
Login works for me.
- Uninstall and reinstall Firefox.
- Try uninstalling Avast, disabling may not be enough.
- Go to about:policies in the address bar and check for active enterprise policies.
- Go to about:third-party and disable third-party modules.