搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I enable javascript? I can't get into any of my banking or normal websites? Not sure if a Firefox extension caused this?

  • 2 个回答
  • 0 人有此问题
  • 16 次查看
  • 最后回复者为 Terry

more options

I would like assistance to enable javascript. Chase bank says in orderto perform activities, I need javascript. So, do other sites. I never had this problem before 2 weeks ago. Not sure what is causing this. I tried following instructions online that said I had to get to Firebox 'configure' box, but the instructions were too vague, bc I didn't see the prompters they said I should choose from? Please advise. Thanks!

I would like assistance to enable javascript. Chase bank says in orderto perform activities, I need javascript. So, do other sites. I never had this problem before 2 weeks ago. Not sure what is causing this. I tried following instructions online that said I had to get to Firebox 'configure' box, but the instructions were too vague, bc I didn't see the prompters they said I should choose from? Please advise. Thanks!

所有回复 (2)

more options

Do you have content blocking extensions?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

more options