Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Junk mail controlsI have set up my junk mail control

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 j.klems

j.klems
j.klems
more options

I have set up my junk mail controls as described in the support literature, and while junk messages reliably have the red junk tag set, they still appear in my in box(s), rather than going directly to the junk folder as I intend. If I manually (re)mark them as junk then they do immediately go into the junk folder. How can I make them go directly to the junk folder rather than to the inbox? My email accounts are also accessed by my iPhone via Mail (since there is no iPhone Thunderbird app). Could this be related to my problem?

I have set up my junk mail controls as described in the support literature, and while junk messages reliably have the red junk tag set, they still appear in my in box(s), rather than going directly to the junk folder as I intend. If I manually (re)mark them as junk then they do immediately go into the junk folder. How can I make them go directly to the junk folder rather than to the inbox? My email accounts are also accessed by my iPhone via Mail (since there is no iPhone Thunderbird app). Could this be related to my problem?

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Generally you insert an exclusion in your antivirus program from scanning in the Thunderbird profile folder while the application is running. With the files now not locked by scanning they can be updated and the mails should move.

j.klems
j.klems 提问者
more options

I tried that, but it doesn't change anything. Messages still appear in my inbox folder with the red "junk" tag set.