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lost emails

  • 4 个回答
  • 11 人有此问题
  • 22 次查看
  • 最后回复者为 Toad-Hall

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I suddenly lost previous emails How do I retrieve them?

I suddenly lost previous emails How do I retrieve them?

所有回复 (4)

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Could you explain what happened before your emails went missing? Depending on what happened it may be possible to retrieve the emails.

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Thanks for the reply! Yes, one morning, it flickered. Then when settling, I got only incoming new emails. Now I see that I lost all of 2023 and first 10 days of this January. Further back through the years is still there and I am getting new quite normally. Strange???

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Sounds like you lost a section, so you have prior to 2023 and since 11th Jan this year to present.

  • What Operating System do you use? Windows 10 ?
  • What Anti-Virus do you use?
  • What version of Thunderbird are you currently using?
  • Are the missing emails in an Imap or Pop mail account ?
  • Are the missing emails gone from only the 'Inbox' or across lots of various folders?
  • Did an 'Archive' occur and those missing emails are actually in the 'Archives' folder?
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Logon to webmail account via a browser and report on whether the missing emails are on the server.