搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Messages do not display

  • 2 个回答
  • 1 人有此问题
  • 17 次查看
  • 最后回复者为 Toad-Hall

more options

On opening Thunderbird this morning (18 Jan) all folders were displayed as expected and Thunderbird connected to my Gmail account but no message was displayed in Inbox, or in any other folder when I selected that. Inbox folder view shows that there are unread and new emails. There are no message filters set. Closing and reopening Thunderbird made no difference. Thunderbird profile file properties shows there is a large amount of data. Yesterday Thunderbird seemed to be operating normally. I don't recall but possibly it was compacting and may not have completed when I shut down my laptop for the day. I ran CCleaner before shutdown. I appreciate your time and advice!

On opening Thunderbird this morning (18 Jan) all folders were displayed as expected and Thunderbird connected to my Gmail account but no message was displayed in Inbox, or in any other folder when I selected that. Inbox folder view shows that there are unread and new emails. There are no message filters set. Closing and reopening Thunderbird made no difference. Thunderbird profile file properties shows there is a large amount of data. Yesterday Thunderbird seemed to be operating normally. I don't recall but possibly it was compacting and may not have completed when I shut down my laptop for the day. I ran CCleaner before shutdown. I appreciate your time and advice!
已附加屏幕截图

所有回复 (2)

more options

The problem seems to have been solved. Turn on "Troubleshooting Mode" (requires Thunderbird restart): the messages appear. Turn off "Troubleshooting Mode" (requires Thunderbird restart) all folders are displayed and messages are showing in each folder.

more options

You mention : CCleaner

Please be advised, I strongly advise you do not let CCleaner anywhere near your Thunderbird profile folders. Programs of that type are well known for deleting required files such as session data etc. It can cause a nuisance or more havoc.

Please make your 'Thunderbird' folder exempt from scanning. Ususally the profile is located here: C://Users/username/Appdata/Roaming/Thunderbird folder