Update to version 115.12.1
Trying to update to the 115.12.1 I am getting the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you wan t to reboot now?
If I select no nothing happens if I select yes then the computer reboots but no changes are made
I am not able to access my emails or upgrade Thunderbird
Please advise
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Ok, I'm not the expert on everything, but here's my suggestion. It appears there is an upgrade 'stuck' in the system. I would first do a backup of profile, then uninstall thunderbird, reboot the PC, and then install the update. you can backup the profile by - exiting thunderbird - copying c:\users\<yourid>\appdata\roaming\thunderbird to somewhere else
If, for some unforeseen reason, the update starts with a fresh profile, just exit thunderbird and copy the backed-up thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing profile.