搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have lost all Bookmarks from my Firefox account

more options

Hi,

My iPad Pro was several damaged in an accident. Subsequently, I sent it to Apple Store so they could check the device and share a quote for fixing it. Since the quote to fix the device was extremely high, I ended up purchasing a new iPad Pro. I re-downloaded the Firefox app on my new iPad Pro, and logged into my ID. However, all my Bookmarks and Passwords are lost.

What can I do in this situation to retrieve my lost data?

Hi, My iPad Pro was several damaged in an accident. Subsequently, I sent it to Apple Store so they could check the device and share a quote for fixing it. Since the quote to fix the device was extremely high, I ended up purchasing a new iPad Pro. I re-downloaded the Firefox app on my new iPad Pro, and logged into my ID. However, all my Bookmarks and Passwords are lost. What can I do in this situation to retrieve my lost data?

所有回复 (1)

more options

Sorry to hear! Since you’re logged into the same Firefox account, your bookmarks and passwords should sync automatically. Check your Sync settings to ensure everything’s enabled. If they don’t appear, try restoring a backup from your old device or recheck the sync on your previous device. This should help you retrieve your lost data.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题