We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

cannot view code letters known as captcha using firefox

more options

When accessing certain websites, a method of determining if a person or a computer is accessing the site is used - its known as captcha letters. These are distorted alphabet letters which require interpretation by a human. With the latest version of firefox 8.0 I am unable to see those letters displayed. I just get a blank text box. I am able to see them on Internet Explorer. I'm wondering if there is a setting for FF8.0 that allows me to see these non- standard text letters. I am using windows 7. I have posted the url for the ferret site where the captcha letters are supposed to be displayed - tree 33. The text shows up on IE but not on FF8

When accessing certain websites, a method of determining if a person or a computer is accessing the site is used - its known as captcha letters. These are distorted alphabet letters which require interpretation by a human. With the latest version of firefox 8.0 I am unable to see those letters displayed. I just get a blank text box. I am able to see them on Internet Explorer. I'm wondering if there is a setting for FF8.0 that allows me to see these non- standard text letters. I am using windows 7. I have posted the url for the ferret site where the captcha letters are supposed to be displayed - tree 33. The text shows up on IE but not on FF8

被采纳的解决方案

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check the permissions for all sites on the about:permissions page, via the location bar
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.


定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check the permissions for all sites on the about:permissions page, via the location bar
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.


more options

Thank you - this solved my problem. In Checking the "Tools > Page Info > Media" tab for blocked images (scrolled through all the sites/images with the cursor Down key). I found that I had a blocked site - unblocking it allowed the "captcha" images to display on Firefox.