搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Trying to update: when dragging icon to my applications folder it says "We cannot update because you don't have sufficient privilidges to update some of the items" how do I move forward?

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 Ibai

more options

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update....

please advise.

when trying to update to the latest version of Firefox. I installed and was to the point where I drag the FF icon into my applications folder. Then a window pops up that says I already have an older version that already exists, would I like to update to newer version. I select Ok. Then another window says " update cannot be completed because I don't have sufficient privileges to update.... please advise.

所有回复 (1)

more options

Hi!

Make sure that you are logged in as Administrator.

You can check that by going to System Preferences -> Users and Groups

If you don't have an Admin account, ask the owner to update Firefox for you.

Best, Ibai