We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I am trying to set up sync on my desktop, so I can sync my ipad. When I enter my email address, it says unknown error. I've tried several email addresses.

  • 2 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

When trying to set up a sync account, the first thing I have to do is enter my email address. When I begin typing that, I get an "invalid email address" just below it. I understand this is because I haven't finished typing it. Once I finish typing the full address it, the error message changes to "unknown error". I have tried several different email addresses and each time I get the same message. I want to sync my ipad to the desktop.

When trying to set up a sync account, the first thing I have to do is enter my email address. When I begin typing that, I get an "invalid email address" just below it. I understand this is because I haven't finished typing it. Once I finish typing the full address it, the error message changes to "unknown error". I have tried several different email addresses and each time I get the same message. I want to sync my ipad to the desktop.

所有回复 (2)

more options

Which version of firefox are you using? Please update to the latest version if you have not already.

Also are you putting capital letters into the email field? Try using all lower case.

more options

Just ignore that message. It should disappear once you have finished entering the email address.