You are right. Sync's reset password feature is broken at the moment.

I found a bug where the issue is being tracked and as soon as a fix is posted there I'll update this post. It looks like the server that sends the emails is offline or having some other sort of technical issue. I can't say for sure b/c I don't work for Mozilla.

Anyway, even the Mozilla employees themselves are unable to get their password reset emails. So take comfort in knowing that you aren't the only one with this problem. :) As far as how soon you can expect a fix? I didn't see any timetable for that. I'll let you know if that changes.

For now, the best thing you can do is wait as frustrating as that sounds,

Thank you very much for your answer. I am very concerned about my Sync Account specially about my stored bookmarks.

I'll be looking for your reply when the issue gets fixed.

Best regards, Vinicius Gobbo Antunes de Oliveira

Update: I've heard from the Mozilla developers that a fix for the broken Sync password reset was finished today at 2:45pm Central time. It should be working now.

Let us know if you still can not reset the password so we can let them know.